• Check-in / Check-out
    ◎ Check-in / Check-out
    Check-in is from 3:00 PM, and check-out is by 10:00 AM. We offer a non-face-to-face check-in and check-out process.
  • Smoking Policy
    ◎ Smoking Policy
    The entire villa is non-smoking. If smoking is discovered indoors, a cleaning and deodorizing fee of 100,000 JPY will be charged.
  • Pets
    ◎ Pets
    We do not allow pets on the premises.
  • Noise and Neighbors
    ◎ Noise and Neighbors
    Please be mindful of our neighbors and refrain from loud voices or playing musical instruments at night.
  • Sauna Usage
    ◎ Sauna Usage
    The sauna is for the exclusive use of our guests. For your safety, please follow the simple usage rules. Drying clothes inside the sauna is strictly prohibited.
  • Other Notes
    ◎ Other Notes
    Please handle all facilities and equipment with care.
  • About Check-out
    ◎ About Check-out
    Check-out time is 10:00 AM.
    If you leave without completing the check-out process, a fee equivalent to one night's stay will be charged.
  • Waste Sorting
    ◎ Waste Sorting
    Furano City has specific rules for waste disposal. We kindly ask you to sort your trash according to the following categories. Please check the guide inside the villa for more details.
    (Main Categories) Burnable waste / Food waste / Glass bottles / Cans / PET bottles
    If trash is left unsorted, an additional fee of 10,000 JPY will be charged.
  • Indoor Footwear
    ◎ Indoor Footwear
    Shoes are strictly prohibited inside the villa. Please remove your footwear at the entrance and enjoy your stay without shoes indoors.
  • Damage to Facilities or Equipment
    ◎ Damage to Facilities or Equipment
    In the event of damage or staining to the facilities or equipment, the cost of repair or replacement may be charged to the credit card registered at the time of booking.